top of page

Returns And Cancellations Policy:

Please Read

Orders cancelled after payment has posted will be charged a 15% cancellation fee to recover credit card processing fees and other costs. We allow up 30 days to cancel your order (including the 15% cancellation fee). 

Return Policy:

Any item returned within 30 days in the original packaging and condition will be issued a refund less shipping charges and a 15% restocking fee. Restocking fees are waived for exchanges. We do not issue refunds in the form of store credit. Items must be exchanged or refunded in the form of the original payment. Buyer assumes responsibility for any return shipping expenses. Buyer must contact DPgunworks to pre-authorize any return. 

Change order Fee:

Any change to your order after 15 days is subject to a 15% change order fee. We do not keep inventory and all parts are ordered custom per our clients request. 
​
*Restrictions: The following items are not eligible for returns/refunds/exchanges
​
  • Any product that has been mounted, modified, or used in any way​
  • Custom orders are non-returnable and non-refundable
  • Any pre-fit barrel 
  • Firearm and FFL purchases carry a Manufacture's warranty and any product issues should be submitted to the manufacturer first.
  • For warranty issues please contact the manufacture directly.
     We inspect all returned products and reserve the right to decline returns.

Shipping Policy:

If your item was damaged in the shipping process please contact the carrier directly to file a claim. Most firearms are insured by UPS or FedEx but you will need to file a claim with those carriers within in 30 days. Please we prompt when requesting a refund from these carries as the process will take several days. Dpgunworks is NOT responsible for your damaged or lost items.

FFL Items:

***MUST SHIP TO A FFL***

  • Desert Precision Gunworks LLC. will transfer ownership of any firearm/receiver ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). We cannot ship to individuals without a valid FFL.

  • It is the buyer’s responsibility to check and comply with local, state, and federal laws. The buyer assumes all legality, liability and responsibility for the condition, use & security/storage of the firearm/receiver purchased.

  • Your Local State Laws can be viewed here: https://www.atf.gov/firearms/state-laws-and-published-ordinances-firearms-35th-edition

  • It is the buyer’s responsibility to contact the FFL dealer. Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase.This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations.

  • You the buyer are responsible for forwarding a copy of the FFL and all pertinent contact information to Desert Precision Gunworks LLC. FFL’s can be sent to:

Email: info@dpgunworks.com

Discount & Coupon Policy:

Coupon codes cannot be applied to items that are already on sale.

Privacy Policy:

At Desert Precision Gunworks LLC we respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully.  If you do not agree with the terms of this privacy policy, please do not access the site.
 
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
 
COLLECTION OF YOUR INFORMATION
​
We may collect information about you in a variety of ways. The information we may collect on the Site includes.
​
Personal Data
 
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.
​
Data From Contests, Giveaways, and Surveys
 
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
 
USE OF YOUR INFORMATION
 
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  Specifically, we may use information collected about you via the Site to:
 
  • Administer sweepstakes, promotions, and contests.
  • Compile anonymous statistical data and analysis for use internally.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site [and our mobile application] to you.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.
  • Offer new products, services and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Site.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Solicit support for the Site.
​​
Mobile Device Data
 
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
​
THIRD-PARTY WEBSITES
​
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
​
Arizona TPT License: 21349600
bottom of page